Image of Laporan Tugas AKhir Standar Operasional Prosedur Pembersihan Unit Pada Saat Pandemi Covid-19 Di Ascott Waterplace Surabaya

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Laporan Tugas AKhir Standar Operasional Prosedur Pembersihan Unit Pada Saat Pandemi Covid-19 Di Ascott Waterplace Surabaya



The purpose of this paper is to find out how the SOP (Standard Operating Procedure) for cleaning guest units during a pandemic at Ascott Waterplace Surabaya. The author who also works as a Housekeeping Supervisor at Ascott Waterplace Surabaya makes observations of the room attendant and cleaning of apartment units. The author concludes that with the Standard Operational Procedure for Cleaning Units during the covid-19 pandemic at Ascott Waterplace Surabaya, making room attendants or guests feel more secure and comfortable
with the implementation of health protocols that have been recommended by the government, and can increase guest trust and satisfaction with services during the COVID-19 pandemic.

Keywords: Standard Operating Procedure, pandemic, unit.


Ketersediaan

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My Library TA.HT-197.FIR.2021
806TA
Tersedia

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Judul Seri
-
No. Panggil
TA.HT-197.FIR.2021
Penerbit Program Studi Perhotelan Politeknik NSC : Surabaya.,
Deskripsi Fisik
xiii, 68hlm.; bibl.; ilus, 29,7cm
Bahasa
Indonesia
ISBN/ISSN
-
Klasifikasi
TA.HT-197
Tipe Isi
text
Tipe Media
other
Tipe Pembawa
-
Edisi
1
Subjek
Info Detail Spesifik
1 ekslempar
Pernyataan Tanggungjawab

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